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Dec 05, 2025
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2025-2026 Undergraduate Catalog
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HMD 220 - Facilitating The Hospitality Customer Experience
Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.
Credits: 3
Prerequisites: Hospitality Management major. ENG 101 or equivalent or ENG 113 . Minimum grade of C in HMD 101 .
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