Jun 07, 2026  
Working Undergraduate Catalog 2026-2027 
    
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HELP
Working Undergraduate Catalog 2026-2027

HMD 220 - Facilitating The Hospitality Customer Experience


Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.

Credits: 3
Prerequisites: ENG 101  or equivalent or ENG 113 . Minimum grade of C in HMD 101 .