Apr 18, 2024  
2017-2018 Graduate Catalog 
    
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MHA 604 - Hospitality Organizational Behavior Issues

Credits 3

This course focuses on developing management skills through the study and application of theories of human behavior, particularly in service organizations. Areas addressed include: working with/through others, communication, coaching and counseling, providing feedback, goal setting, stress management, creative problem solving, motivation, power, conflict management, group dynamics and developing effective teams.