May 14, 2024  
2016-2017 Undergraduate Catalog 
    
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HMD 253 - Hospitality Services Management

Formerly Listed as HMD 453.

Exploration of how services are different from goods, service procedures for various functional areas of hospitality, and how key factors that contribute to service quality and guest satisfaction in services.

Credits 3
Prerequisites   and ENG 102  or   or   and  .