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Oct 31, 2024
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2014-2015 Graduate Catalog ARCHIVED CATALOG: CONTENT MAY NOT BE CURRENT. USE THE DROP DOWN ABOVE TO ACCESS THE CURRENT CATALOG.
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HOA 553 - Management of Hospitality Service Delivery System
Credits 3
Evaluation, design, and management of service delivery systems through operations management topics from a service perspective. Included are other related topics such as customer satisfaction and managing organizational change.
Formerly
HOA 653
Notes
This course is crosslisted with HMD 453. Credit at the 500-level requires additional work.
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