Aug 12, 2022  
2014-2015 Graduate Catalog 
    
2014-2015 Graduate Catalog ARCHIVED CATALOG: CONTENT MAY NOT BE CURRENT. USE THE DROP DOWN ABOVE TO ACCESS THE CURRENT CATALOG.

HOA 553 - Management of Hospitality Service Delivery System


Credits 3

Evaluation, design, and management of service delivery systems through operations management topics from a service perspective. Included are other related topics such as customer satisfaction and managing organizational change.

 

Formerly
HOA 653

Notes
This course is crosslisted with HMD 453. Credit at the 500-level requires additional work.