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Feb 20, 2025
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2013-2014 Graduate Catalog ARCHIVED CATALOG: CONTENT MAY NOT BE CURRENT. USE THE DROP DOWN ABOVE TO ACCESS THE CURRENT CATALOG.
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HOA 553 - Management of Hospitality Service Delivery System
Credits 3
Evaluation, design, and management of service delivery systems through operations management topics from a service perspective. Included are other related topics such as customer satisfaction and managing organizational change.
Formerly
HOA 653
Same as
HMD 453
Notes
Credit at the 500 level normally requires additional work.
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